Understand the types and uses of public relations.

Understand the types and uses of public relations.



Public relations is a broad set of communication activities used to create and maintain favorable relationships between an organization and various public groups, both internal and external.

Organizations use a variety of public relations tools to convey messages and create images. Brochures, newsletters, company magazines and annual reports are written public-relations tools. Speeches, event sponsorship, and publicity are other public-relations tools.

Publicity is communication in news-story form about an organization, its products, or both. Types of publicity include news releases, feature articles, captioned photographs, and press conferences.

Public relations can also be used to promote people, places, activities, and ideas. It can be used to enhance the reputation of an organization and reduce the unfavorable effects of negative events.


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