Distinguish among the various kinds of managers in terms of both level and area of management.
Managers—or management positions—may be classified from two different perspectives. From the perspective of level within the organization, there are top managers, who control the organization as a whole, middle managers, who implement strategies and major policies, and first-line managers, who supervise the activities of operating employees.
From the viewpoint of area of management, managers most often deal with the areas of finance, operations, marketing, human resources, and administration.
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Understanding the Management Process
- Describe how organizations benefit from total quality management.
- Discuss the steps in the managerial decision-making process.
- Explain the different types of leadership.
- Identify the key management skills of successful managers.
- Describe the four basic management functions: Planning, organizing, leading and motivating, and controlling.
- Define what management is.
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