Define what management is.
Management is the process of coordinating people and other resources to achieve an organization's goals. Managers are concerned with four types of resources—material, human, financial, and informational.
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Understanding the Management Process
- Describe how organizations benefit from total quality management.
- Discuss the steps in the managerial decision-making process.
- Explain the different types of leadership.
- Identify the key management skills of successful managers.
- Distinguish among the various kinds of managers in terms of both level and area of management.
- Describe the four basic management functions: Planning, organizing, leading and motivating, and controlling.
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